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Do I Have to Use the Shop My Insurance Company Recommends?

If you own a luxury, high-performance, or exotic car, you probably want to keep it in top condition. That means finding a reputable repair shop that can handle your car’s specific needs. But what if your insurance company recommends a different shop? Do you have to use them?

As an expert in this specific area of the auto industry, I can tell you that the answer is NO it’s not necessary to use the shop your insurance company recommends. Sometimes, they may have a preferred vendor arrangement with the repair shop, but that doesn’t mean you have to use them. In fact, there are some good reasons why you might want to choose your own repair shop instead. Here are a few things to consider when making your decision.

YOU choose who repairs YOUR vehicle

While you may receive a recommendation from your insurance company of where to take your auto for repairs, it is important to remember that you are not required to abide by this suggestion. Unlike the health industry, auto insurers are legally required to give you the choice in which shop provides the services for repairing your vehicle. In fact, by utilizing other locations and services, you can often save time as well as benefit from more specialized care and attention compared to taking it to the insurance company’s recommended shop (also refered to as a preferred vendor). Be sure to do some research into shops in your area that have a good history of providing quality, certified service so that you can get the most out of your luxury vehicle maintenance.

insurance recommended body shop

Why is the estimate usually lower from an insurance company’s recommended shop?

When you file an insurance claim for repairs, the insurer routinely arranges for a “recommended shop” to carry out said repairs. This vendor is usually incentivized by the insurance company to keep costs low, often sacrificing quality control in order to do so. This can take shape in forms of vendor arrangements where inferior parts are approved and used, or reducing labor fees by requiring quick turnaround times and bypassing certain necessary steps. Oftentimes, insurance companies do employ qualified technicians; however they may be driven more so by time and cost-cutting rather than achieving the highest quality craftsmanship that other factory-certified technicians typically provide.

What are some of the things to look for when choosing?

When choosing an auto body shop for the repairs of your luxury, high-performance, or exotic vehicle, it is important to look for one that has a long track-record of successful restorations. Ask around to see who your peers recommend and read reviews on local shops because you want an experienced mechanic with the same level of passion for your vehicle as you have.

Check out businesses with specialized certifications and request references and portfolios so you can gauge the quality of work the shop produces. Additionally, inquire about the types of repairs they specialize in and whether they have access to original equipment manufacturer (OEM) parts when needed – these are important aspects when selecting an auto body shop that specializes in your specific vehicle. Ultimately, you want to ensure that your vehicle will be put back together perfectly and that any problems discovered along the way will be resolved quickly and professionally.

Why is it important?

When it comes to repairing your vehicle, especially with a luxury, high-performance, or exotic auto, entrusting the work to a set of highly-qualified and credentialed technicians is essential. At a certified collision repair facility, technicians are factory-trained and have the latest repair systems at their fingertips, ensuring that they handle your automobile with precision and accuracy.

Professional repairs are necessary for keeping the value of your car maintained and ensuring its safety for continued use. Qualified technicians will use their expert knowledge to thoroughly inspect your vehicle locating any hidden damages caused by the accident, which can prevent future mishaps. Additionally, specialized repair centers use tools and techniques specific to each make of car, giving you peace of mind that they truly understand its unique needs. Be sure to research facilities that specialize in your specific make of vehicle. Because these establishments have undergone strenuous supervision and training requirements approved by your specific manufacturer, you can rest assured that all repairs will be performed to restore its original glory.

technology body shop San Rafael

How to find a qualified collision center or repair shop

When it comes to your vehicle, finding a qualified and experienced team of technicians should be of utmost importance. As mentioned before, the best way to track down the right facility for your auto repair needs is to start by asking friends, family, and co-workers for referrals or by reading reviews on local shops. Since luxury, high-performance, and exotic autos are typically more expensive to maintain, opting for an authorized service center or getting a local dealership’s recommendation is also a great option. If you choose to go with an independent shop, make sure their reputation precedes them, as their techs will need specialized training to work on unique engineering components crafted specifically for these vehicles. Additionally, be sure to do your research before committing to any service – check reviews and never be afraid to ask questions. Taking the steps now can save you time and money in the future.


Being in an accident is stressful enough without having to worry about your insurance company recommending a less-than-reputable repair facility in San Rafael. The good news is that you don’t have to use the shop your insurer recommends. When it comes to choosing an auto body shop, there are many things to consider. However, the most important thing is to find a qualified technician who can restore your vehicle back to its original quality. Anthony’s Auto Craft is a high-quality, certified collision repair facility that specializes in luxury, high-performance, and exotic vehicles. Our motto is “quality without compromise” and that is also our promise to you. But don’t take our word for it… check out our reviews, long-standing history in this particularly specialized line of work, and research our list of factory-certified credentials.

Contact us today to schedule an appointment and find out more about our customer concierge service and rental options to get you back on the road!

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Anthony’s Auto Craft, LLC